Legal Policy

    AgenticSA Cookie Policy

    Last Updated: 2 September 2026

    This Cookie Policy explains how AgenticSA, operated by Creative Media Agency (Pty) Ltd, may use cookies and similar technologies when you visit our websites and digital services.

    This Cookie Policy explains how AgenticSA, operated by Creative Media Agency (Pty) Ltd, may use cookies and similar technologies when you visit our websites and digital services.

    1What Are Cookies?

    Cookies are small data files stored on or accessed through your device when you visit a website.

    Cookies and related technologies can help websites:

    • function;
    • remember preferences;
    • maintain sessions;
    • improve security;
    • understand website usage;
    • measure performance; and
    • support marketing functionality.

    2Types of Cookies We May Use

    Strictly Necessary Cookies

    These support essential website functionality such as:

    • security;
    • forms;
    • authentication;
    • checkout;
    • session management; and
    • core website functionality.

    Disabling these may prevent parts of the website from working properly.

    Functional Cookies

    These may remember choices or preferences to improve your experience.

    Analytics and Performance Cookies

    These may help us understand:

    • page visits;
    • traffic sources;
    • interactions;
    • website performance; and
    • how visitors use our website.

    Marketing and Advertising Cookies

    Where implemented, these may help:

    • measure campaigns;
    • understand advertising performance;
    • build relevant audiences;
    • attribute conversions; and
    • provide more relevant advertising.

    3Third-Party Technology

    AgenticSA may use third-party website, CRM, analytics, advertising, payment, communication and security providers.

    These providers may place or access cookies or similar technologies according to their respective functions and privacy practices.

    4CMART / Underlying Platform

    AgenticSA websites and funnels may operate using CMART™ and underlying platform technology.

    Cookies or similar technologies may therefore be used as part of the operation of forms, funnels, CRM functionality, tracking, appointments, checkout and other website features.

    5Analytics and Advertising

    Where implemented, our websites may use analytics or advertising technologies from providers such as Google, Meta or other services.

    The technologies actually used may change over time.

    We should not be interpreted as stating that every technology listed in this Policy is active on every AgenticSA page.

    6Personal Information

    Information associated with cookies may constitute Personal Information under applicable privacy law where it identifies or can reasonably be linked to an individual.

    Where applicable, such processing is addressed by our Privacy & POPIA Notice.

    8Cookie Banners Are Not a Substitute for Privacy Compliance

    A cookie banner alone does not establish that all Personal Information processing is lawful.

    AgenticSA seeks to use appropriate notices and controls based on the technologies actually implemented.

    9Changes

    We may update this Cookie Policy when:

    • technologies change;
    • providers change;
    • our website changes; or
    • applicable requirements change.

    10Contact

    Questions regarding cookies or privacy may be directed to:

    Information Officer: Yvette Pretorius

    Creative Media Agency (Pty) Ltd

    Registration Number: 2025/089369/07

    299 Pendoring Street, Northcliff, Johannesburg, South Africa

    hello@creativemediagency.co.za